Payment on delivery customers
Payment of 50% of the balance of your Christmas order will be required before dispatch.
Once your Christmas order has been received and you have had a chance to check it off, payment for the balance will be required (unless a pre-agreed Direct Debit Plan is in place).
We recommend Direct Debit for paying for your Christmas delivery – this can either be solely for your Christmas deliveries on a pre-agreed payment plan or by moving your account over to this full time as a weekly Direct Debit customer. This ensures there will be no delays to either your Christmas order or usual weekly orders. It will also reduce administration on both sides while keeping repayments at a value suitable for you.
Payment can also be made by card over the phone or by BACS (details for which are on the bottom of your invoices).
Once your Christmas order has been placed, Customer Services will contact you to confirm receipt, and to provide you with an expected delivery week. The initial 50% payment must be received by close of business Monday of the week prior to delivery.
If payment is unable to be made the order will automatically be rescheduled for the following week and subject to cancellation if further communication is not received.
Please note that payment upon delivery terms still apply to the remaining balance of Christmas orders.
Credit account customers
Once your Christmas order has been placed, Customer Services will contact you to confirm receipt and to provide you with an expected delivery week.
All credit accounts will need to be operating within terms to ensure that Christmas orders can be despatched as scheduled.
If your account is outwith terms, orders will automatically be rescheduled for the following week; you will be contacted to confirm that this is the case.
Payments can be made by BACS, Direct Debit or by card. Our bank account details are at the bottom of all invoices and are also available upon request.
For further direct debit information, please contact our accounts team by phone or email at finance@thecressco.co.uk
Scan the QR code below to set up a Direct Debit:
