Online
Customers can now place their orders online for speed, accuracy and convenience.
A Cress customer account is required beforehand. Please download a New Account form on our information page.
After placing an order online, you will receive a confirmation email. If there are any issues with your order i.e. out of stocks etc, our Customer Service Team will contact you within 24 hours.
Telephone
Customer Service opening times Monday - Friday 8.30am – 4.30pm (0345 307 3454)
Email
Email your order requirements to info@thecressco.co.uk clearly stating your account number, the product codes and descriptions, and quantities of each required. Please also separate chilled and ambient orders.
Minimum Orders & Cut Off's
Customers will have a set delivery and order days. Orders to be placed by 12pm on your order days.
If you are unsure of your delivery or order days, please contact our Customer Service Team or speak to your Account Manager
If you have multiple delivery days, please state which day you would like the order to arrive when placing an order.
Our typical Minimum order is £125 however this can vary depending on your location (please refer to our delivery map)
Pre-Order
Some of our chilled items are made to order by our suppliers to ensure the maximum shelf life possible.
All Pre-Orders must be placed by Midday on Mondays for delivery Thursday onwards. Pre-order items are marked in the Catalogue and online with a (PO). Please note this is to allow our customers to get the maximum possible shelf life on their products.
Please Contact Customer Service with specific Pre Order queries.